"I was so frustrated with my laptop — I couldn't get onto my emails for weeks. Kev came round, sorted it within an hour, and explained everything so clearly. I actually understand what happened now. Such a lovely, patient person."
Making technology feel simple, safe and human.
Struggling with your phone, tablet, Wi‑Fi or TV? I come to you — no jargon, no rushing, no judgement. Just calm, patient help from someone who genuinely cares.
Whether it's a phone that won't connect, a Smart TV that's gone blank, or a suspicious email — I'll sort it calmly and clearly, at your pace, in your home.
Setup, contacts, photos, apps, updates — making things easier day-to-day.
Slow performance, errors, updates, lost files — diagnosed and fixed clearly.
Dead spots, dropped connections, new routers — fixed properly, whole home online.
Netflix, iPlayer, Smart TV setup, sound, remotes — sorted simply.
Scams, passwords, privacy — feel safe and confident online.
Plain-English AI sessions — ChatGPT, Siri and voice assistants made simple.
Not sure what's wrong? That's fine — we'll figure it out together.
Founder, The Digital Neighbour · Wolverton, Milton Keynes
I started The Digital Neighbour because too many people feel left behind by technology — not because they're not clever, but because nobody's taken the time to explain it properly.
I come to your home, take my time, and make sure you leave feeling confident — not confused. No jargon. No rushing. No judgement. Just genuine, neighbourly help.
"I believe tech should feel like a friend — not a frustration."
Getting started is simple
Chat about what's going on — no pressure, no commitment.
I come to your home at a time that works for you.
I explain what I've done so you're never left guessing.
Trusted by families and older adults right across Milton Keynes and the surrounding villages.
"I was so frustrated with my laptop — I couldn't get onto my emails for weeks. Kev came round, sorted it within an hour, and explained everything so clearly. I actually understand what happened now. Such a lovely, patient person."
"My mum lives alone and was feeling very cut off after her tablet stopped working. Kev came out within two days. She's now video calling us every Sunday morning. Honestly, it's transformed things for our whole family."
"I was nervous about calling but I'm so glad I did. Nothing was too much trouble. He set up my new phone, moved all my photos across, and didn't leave until he was sure I was comfortable. Five stars isn't enough!"
No question is too basic — here are the ones I get asked most often.
A home visit is £50. That covers up to 1.5 hours of patient, jargon-free help at your kitchen table — no hidden charges, no call-out fees, no surprises. If something takes longer, we'll always agree on any extra cost before I continue.
I cover all of Milton Keynes and surrounding areas including Wolverton, Newport Pagnell, Stony Stratford, Bletchley, Woburn Sands, Olney, Towcester and Buckingham. Not sure if I cover your area? Just call and ask — happy to travel for the right job.
Yes — fully DBS (Disclosure and Barring Service) checked and insured. Many of my customers are older adults living alone, and their safety and trust is my absolute priority. I'm happy to show my certificate when I arrive.
Phones and tablets, computers and laptops, Wi-Fi and internet, Smart TVs and streaming apps, online safety and scam protection, understanding AI tools like ChatGPT, and any general tech problem that's been frustrating you. If it involves technology in your home, I can most likely help.
In most cases I can arrange a same-week visit. Call 07946 638 247 or use the contact form to check availability — I'm flexible around your schedule, including some evenings and Saturdays.
Absolutely not. I help people who have never used a smartphone all the way through to those who just need help with one specific setting. There are no silly questions, and I never rush or talk down to anyone. That's a promise.
Yes — I offer calm, plain-English sessions on AI, voice assistants, and smart devices. I'll show you what's genuinely useful, what to be careful of, and how to stay safe. AI doesn't have to be scary — it can actually make everyday life easier once someone explains it properly.
Based in Wolverton, I travel across all of MK and the surrounding towns and villages.
Not on the list? Call 07946 638 247 — I'll travel for the right job.
No problem is too small. No question is silly. I've heard it all — and I genuinely love helping. Pick up the phone for a free chat and we'll take it from there.
✓ Free 15-minute consultation · ✓ No obligation · ✓ DBS checked